A little earth. A little sky. Something entirely you.

Helio Crystals / Here to help

A real person, a little help.

Questions about a piece, your order, or finding your way around? We'd love to hear from you.

Say hello

info.heliocrystals@gmail.com

Before you order

Ask us about sizing, materials, care, gifting, or shipping arrangements. If a product detail is missing, please check with us rather than guessing.

For order support

Include your order number and the email address used at checkout. For damaged, incorrect, or missing items, contact us promptly, ideally within 48 hours of delivery, and include clear photos when relevant. Please keep the item and packaging until we reply.

For privacy requests

Use the same email and tell us what you would like to access, correct, or delete. Never email payment-card details, passwords, or private birth information. We may need to verify your identity before acting on a request.

A little help?

Email info.heliocrystals@gmail.com. For order questions, include your order number, but never send payment-card details or birth information by email.