Last updated: October 27, 2026
Using the store
These terms apply to the Helio Crystals storefront. The existing The Rozu Shopify store provides our commerce and fulfillment backend; Helio Astrology is our separate sister-company astrology service. You must have legal capacity to purchase, or permission and supervision from a parent or guardian where applicable. Do not misuse the site, attempt unauthorized access, submit malicious content, or abuse the calculator.
Products and personal meaning
Review the selected variant, size, materials, photos, and description before ordering. Natural stones can vary in appearance. We do not promise that a crystal will improve health, finances, relationships, or any other outcome. Crystal and zodiac associations are editorial and symbolic, not scientific findings, medical advice, or substitutes for professional care. Do not ingest crystal material or use it in drinking water.
Prices, availability, and orders
Shopify supplies current prices, currency, availability, and checkout totals. Shipping, taxes, and eligible discounts are shown at checkout. Cart items are not reserved. An available-to-order product may be backorderable; ask before ordering if timing matters. Please provide accurate contact, billing, and delivery information.
We may need to contact you about a pricing, stock, payment, address, or listing error before fulfillment. If an order cannot be fulfilled, we will explain the next steps and any refund due. These terms do not permit us to keep payment for goods we cannot supply.
Shipping, final sale, and order problems
Please read the shipping policy for destinations and estimates, and the returns policy for our final-sale approach and damaged, incorrect, missing, or undelivered goods. Estimated delivery times are not guarantees. Nothing in these terms removes non-excludable consumer rights.
Optional astrology features
Personalization is not required to shop. Reliable Big Three calculation requires accurate date, recorded local time, and birthplace. Unknown or estimated time may produce uncertain results; birthday-only matching may be unable to confirm a Sun sign near a transition. Recommendations are not identity verification or a guarantee of compatibility. Our privacy policy explains the data processed when you use the calculator or visit Helio Astrology.
Content, third parties, and responsibility
Site text, branding, photos, and designs belong to their respective owners and may not be reused commercially without permission. Third-party services, including Shopify checkout, payment providers, and Helio Astrology, may have additional terms. We are responsible for our obligations under applicable law; no statement here excludes liability that cannot lawfully be excluded. Use products according to confirmed care and safety instructions, and stop using an item if it causes irritation or damage.
Updates and questions
We may update these terms for future use of the site. Changes do not retroactively remove rights attached to an existing purchase. Applicable consumer law governs your statutory protections. If you have a question about a product or order, contact us before purchasing.
A little help?
Email info.heliocrystals@gmail.com. For order questions, include your order number, but never send payment-card details or birth information by email.