A little more private.

City suggestions and optional time ranges

When you type at least three characters into the birthplace field, the city query is sent through Helio Astrology to Google Places for city suggestions. This happens before you submit a calculation; birth date and time are not part of suggestion requests. Selecting a suggestion uses its place identifier to resolve that city for the calculation. If suggestions are unavailable, you may enter a full city, region, and country for a separate geocoding check.

You can choose a time range instead of a recorded birth time. Only Sun and Moon signs that remain unchanged across that range are used; Rising is not guessed. Submitting requests this processing, with a short privacy notice beside the form rather than a separate checkbox. We do not save your typed city, place identifier, date, or time range as a customer profile.

Shopping and contacting us

Shopify powers our catalog, cart, checkout, and order processing through the existing The Rozu store. Checkout collects the contact, delivery, billing, and payment information needed to complete your purchase. Payment information is handled by Shopify and its payment providers; the Crystals storefront does not receive your full card number.

If you email us, we receive your email address, message, and any attachments you choose to send. We use those details to respond and resolve requests. Hosting, security, and email providers may process technical information such as IP addresses, request times, and device information to deliver and protect their services.

Your optional sign preferences

You can shop without astrology. If you choose signs, we store only the selected Sun, Moon, and/or Rising signs in this browser to personalize recommendations. Use “Clear my signs” or clear browser storage for this site to remove them. Clearing storage does not delete completed orders.

Birthday and Big Three calculations

When you explicitly submit the optional calculator, Crystals securely sends the information you enter to the Helio Astrology calculation service. Birthday-only matching uses your birth date. Big Three matching also uses your recorded local birth time and birthplace. No name, email address, account, or purchase is required.

Helio Astrology uses its existing astronomical service; birthplace and timezone lookups may involve Google Maps, and the ephemeris service processes the birth moment and coordinates. Recorded-time Big Three calculations also prepare the full astronomical chart. The response includes signs, accuracy, and an encrypted chart pass that expires after 30 minutes. Only Helio Astrology can open this pass. We do not attach raw birth details to your cart or order, save them as a Crystals profile, or deliberately put them in our application logs or analytics. Service providers may retain operational records under their own policies. Birth inputs are cleared when you close the calculator.

Choosing to shop with your result saves the encrypted pass in this tab's session storage alongside your sign preferences, so you can continue later within its 30-minute validity. Editing or clearing your signs removes the pass. “Continue to my birth chart” sends it in a form body, not a URL, to Helio Astrology, which opens the same calculation without re-entering birth details. Its own privacy policy, browser storage, and chart-access options then apply. No account or paid access is created automatically. Birthday-only and estimated-time results do not prepare a full-chart pass.

If you choose the separate saved-chart journey on Helio Astrology, the return to Crystals carries only signs and a short-lived verification value, not the full chart or account details.

Cookies and browser storage

The essential helio-cart cookie identifies your Shopify cart. It is HttpOnly, SameSite=Lax, Secure in production, and lasts up to ten days from a successful cart change. Sign preferences use localStorage. An encrypted chart pass and a redirect return value use sessionStorage with up to 30 minutes of validity. Expired encrypted passes may remain in an inactive tab until it is revisited or closed, but can no longer open a chart. You can block or clear storage, although cart or personalization features may then be unavailable.

The Crystals storefront does not currently install an advertising analytics SDK or send its optional internal shopping events to an analytics service. Shopify checkout and separate Helio Astrology pages may use their own cookies and settings. We will update this policy and request any required consent before adding non-essential tracking.

Why we process and share information

We use information to fulfill purchases, provide requested personalization and support, prevent abuse or fraud, and meet legal obligations. Depending on your location, the legal basis may be performance of a contract, your consent, legitimate interests, or a legal obligation. We share information with the service providers needed for those purposes, including Shopify, hosting, email, shipping/payment providers, and Helio Astrology when you request calculation. We do not sell your birth details or use them for advertising.

Retention, security, and your rights

Order and support records may be kept for fulfillment, accounting, fraud prevention, and legal requirements. Optional calculator requests do not create a saved birth profile. No system can guarantee absolute security. Service providers may process information outside your state or country.

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or an objection to certain processing, and withdraw consent where processing relies on consent. Email info.heliocrystals@gmail.com to make a request or ask about retention. We may need to verify your identity and retain records where legally required. You may also contact your local data-protection authority. We respond within the period required by applicable law.

Children and policy updates

This storefront is not directed to children under 13. Please contact us if you believe a child has supplied personal information. We may update this policy as our services change; material changes will be reflected on this page. Questions? Contact Helio Crystals.